Shipping

The shop isn't open yet. This is how shipping will work once it opens.

Processing

Orders are packed and shipped within 1–3 business days. You'll get an email with tracking as soon as yours is on its way.

Where we ship

We'll confirm shipping destinations here before the shop opens.

Rates, duties and taxes

Shipping costs, and any duties or taxes that apply, are shown at checkout before you pay.

Late, lost or damaged parcels

If your tracking hasn't moved in a while, or your parcel arrives damaged, email us at customerservice@ice-and-grace.com and we'll sort it out.